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US woman burned by Starbucks coffee awarded $100,000

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Michael Chen

Senior Web Developer
A US woman has been awarded more than $100,000 (£77,000) after being severely scalded by a cup of Starbucks coffee. Joanne Mogavero, from Florida, suffered first and second degree burns when the lid popped off a cup of coffee at a Starbucks in 2014, a jury was told. Her lawyers had argued that Starbucks should warn its customers that lids could pop off. The jury awarded Ms Mogavero $85,000 for pain and suffering and more than $15,000 to cover medical bills. Starbucks says it is considering an appeal. The incident happened at a drive-through outlet in Jacksonville as she took the hot drink from an employee and prepared to pass it to her passenger. Her lawyer, ​Steve Earle,​ said: My client didn't want sympathy from the jury - she wanted justice - and the jury gave it to her with its verdict. In a statement, Ms Mogavero's legal team said a Starbucks representative had testified during the court hearing in Duval County, Florida, that the company gets 80 complaints a month about problems with lids popping off or leaking. A Starbucks spokesperson told the BBC: As we said in trial, we stand behind our store partners in this case and maintain that they did nothing wrong. Source: bbc.com/news/world-us-canada-39979194

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Sarah Anderson

Senior Tech Writer & Developer Advocate
Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium. Passionate about creating content that bridges the gap between developers and end-users.

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